Frequently asked questions
Everything you need to know about selling gold with Gold Karo Cash. Can't find your answer? WhatsApp us directly.
All questions
Yes. We buy old gold jewellery, broken gold, gold coins, gold bars, and other gold items. If you have something unusual, WhatsApp us and we'll guide you.
Yes. Broken chains, damaged bangles, bent earrings, and scrap gold pieces are all accepted. Value is calculated based on the actual gold content (purity × net weight), not the condition of the item.
Yes. We buy gold coins and gold bars of standard purities (22K and 24K). We test purity and verify weight on the spot, and calculate value based on the prevailing market rate.
The value is calculated as: Net Gold Weight × Purity Factor × Prevailing 24K Rate per gram. Any applicable deductions are explained to you before you decide. We also provide an estimate calculator on the website for a rough indicative value — but the final value is determined after actual purity testing.
No. The estimate calculator provides an indicative value for reference only. Final value depends on actual purity testing (done on the spot), verified weight, applicable deductions if any, and the prevailing market rate at the exact time of transaction. Rates change daily.
Yes, we offer doorstep valuation in select areas of Haryana, subject to location and scheduling availability. Contact us on WhatsApp to check if your area is covered and to book an appointment.
We serve Haryana and currently have customers from Fatehabad, Hisar, Sirsa, Bhiwani, Hansi, Tohana, Ratia, Jakhal, Adampur, Narwana, and surrounding areas. If your city is not listed, WhatsApp us — we may still be able to help.
We offer payment via cash, UPI, and bank transfer. The specific payment mode and applicable limits are subject to prevailing laws and KYC requirements. Our team will clarify which options apply to your transaction.
PAN/KYC documentation may be required depending on the transaction value and applicable regulations under tax or anti-money laundering laws. Our team will inform you in advance about the specific documentation needed for your transaction.
Yes. You can walk in to our shop at Opposite Delhi Wala Hospital, above L&T Finance,GT Road, Fatehabad, Haryana - 125050. We are open Monday to Saturday: 10:00 AM – 7:00 PM. No prior appointment is generally needed for walk-in visits. For large quantities, we suggest WhatsApping first.
Yes. We accept both hallmarked and non-hallmarked gold jewellery. For non-hallmarked items, purity is determined through on-the-spot testing. We do not require BIS hallmarking to buy your gold.
Most valuation and sale transactions take 30–45 minutes for a store visit. If you have multiple or complex items, it may take a bit longer. Doorstep visits may take slightly more time depending on location.
No. We do not charge for the purity check or the visit. Any deductions applied to the valuation are explained to you clearly before you agree to sell. What we quote is what you receive (subject to payment method).
Gold that is currently pledged with a lender (bank, NBFC, or moneylender) is under lien until the loan is repaid. We can guide you on available options, but the release of pledged gold depends entirely on the lender's process and applicable rules. Please resolve the pledge with your lender before bringing it to us for sale.
Still have a question?
WhatsApp us directly and we'll answer your specific question before you visit.
Important: Gold Karo Cash follows applicable KYC, tax, and payment regulations. PAN/KYC may be required depending on transaction value and applicable law. Final valuation is subject to purity testing, weight verification, applicable deductions, and prevailing market rates at the time of transaction. Payment mode and limits are subject to applicable laws.